Terms of Service

By placing an order on this site, you are ordering from Kim's Katsu (Sunnyside). These terms cover your use of Kim's Katsu (Sunnyside)'sonline ordering experience and the restaurant's fulfillment of your order.

• Kim's Katsu (Sunnyside) controls menu items, pricing, and availability
• Kim's Katsu (Sunnyside) prepares and fulfills the order
• Kim's Katsu (Sunnyside) handles operational order issues and substitutions

Payment, notification, and order processing service providers may help route orders, process payments, send updates, and maintain the ordering experience on behalf of Kim's Katsu (Sunnyside).

Cancellation, rejection, and refund outcomes depend on order status, payment status, and restaurant fulfillment progress. Where payment is captured through an online payment provider, that provider or Kim's Katsu (Sunnyside) may process refunds or payment reversals required to resolve eligible issues.